Class Action Lawsuit Alleging Shady Business Practices At Yelp Returns From The Dead
Only weeks after a judge dismissed a class action lawsuit by a group of small business owners against Yelp, that very same group has...
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Bobnoxious said:
November 11, 2011 11:02 AM
Reply
We have the same problem over and over again! Attached is my most recent letter to Yelp.
November 5, 2011 By Registered Mail and email
Mr. Jerry Stoppleman
President, Yelp
706 Mission Street, 7th Floor
San Francisco CA 94103
Re: Messing with reviews
Sir:
Thank you for your non response to my previous letter. I repeat; I know you claim it doesn’t happen but it has happened to us again. I know we are targeted because we didn’t buy your advertising.
We were recently contacted by a very pushy salesperson to do marketing with you. Immediately when we turned her down our good reviews started disappearing again and the bad ones stayed. I know you are doing it as the same thing happened before. She made all kinds of “offers” and we explained what we were concerned about what had happened before and didn’t see the value as Yelp removes our good reviews and saves the bad ones forever. She advised we could report the problem (we have many times) but to no avail.
Before we have to take action on this I am requesting you remove ALL the reviews on the Fior d’ Italia. We can then see what happens. You have filtered out many of the good ones so now filter them all out!
Sir, I am not going to drop this. Please advise what you intend to do.
Sincerely,
Bob Larive
President and CEO, Fior d’ Italia, Inc.
Attachment
Cc: Elif Arslan
C. Langel Esq.
Congressman Wally Herger
Congresswoman Nancy Pelosi
Congressman Tom McClintock
Golden Gate Restaurant Association
California Restaurant Association
National Restaurant Association