What Happened to Muni Last Night
The Muniblogosphere took a collective dump on Muni and 511 yesterday, as significant delays were reported much of the afternoon. You'll notice the "were reported"...
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Greg Dewar said:
March 13, 2009 2:42 PM
Reply
Ahem..."not that bad" - look I'm one of the first people to get emails and tweets about any major fail on the N or elsewhere...and this time I got flooded with more hits than even the major epic double fail of last summer...I know for myself I ended up not going to an event as planned because the alternate routes were jammed with people fleeing the N, et al.
as for 511...I subscribe to the Muni TroubleAlert, but if something's really bad, then I tend to hear about it from the emailers and twitteratti first.
I've got to believe in a high-tech, wired city such as SF, MUNI could find a way to make it easier for them to update 511 and alert riders about things the way BART does on twitter with useful info, esp. on delays etc. The key is not to get caught up in the "toys" of the internet, but find a way to use tools that make the daily routine of MUNI more efficient. I have faith in Judson and I'm hoping we can all work out something that helps all of us ! :-)