Your Bus Has A Broken Clipper Reader? Then You Ride For Free
Another reason to sign up for the Clipper transit payment card: Muni's decrepitude could be your gain! Muni Diaries has official confirmation that if a...
These are the comments for Your Bus Has A Broken Clipper Reader? Then You Ride For Free



Xenu said:
July 2, 2010 1:40 PM
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...was this really a debate? Of COURSE you get to ride for free.
Eve Batey replied to comment from Xenu
July 2, 2010 1:43 PM
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Yes, it was a debate, if the reader who wrote in to Muni Diaries is to be believed. Are you saying you think she, or they, were lying about the situation with the 28 driver?
Xenu replied to comment from Eve Batey
July 2, 2010 2:36 PM
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I'm not accusing anyone of lying, I just don't see how this could be a debate. Seems pretty clear-cut to me.
Muni Diaries said:
July 2, 2010 4:08 PM
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Until SFMTA issued this new rule (which they apparently did last Monday, June 29), the policy wasn't clear. Drivers were told at some point to tell Clipper/TransLink cardholders to either pay when they encountered broken card-readers, or not ride.
Clipper still says cardholders should carry extra cash on them at all times, just in case:
"What happens if the card reader can't read my card for some reason?
It's a good idea to keep a little extra cash on hand in the event that your card doesn't work. Unfortunately, transit agencies cannot give free rides when a Clipper card doesn't work."
But that strikes us as lame in cases where it's the reader that is broken, not the cardholder's card. This will become more and more common in the coming months as more riders get Clipper cards.